Thanks for shopping at https://1000islandsbicyclerentals.com/.
If you are not entirely satisfied with your purchase, we're here to help.
If you find you need to cancel your reservation/bicycle rental you may do so up to 48 hours of the scheduled delivery/booking date. Cancellations should be done by phone to ensure receipt.and confirmation. We will review your request and notify you that we have received your cancellation.
If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Cancellations of less than 48 hours will result in forfeiture of entire payment.
If you have any questions on cancellations and refunds, contact us.